SAP HYBRIS INTEGRATION WITH SAP ECC, CRM & 3PL

Client : Tata Unistore

Location : India

Challenges

  • Real time integration with SAP ECC, CRM and 3PL Systems
  • Considering marketplace volume of data exchanges are high
  • Performance & reliability is a key challenge
  • Enabling communication through different type of protocols and formats

Objective

  • Enable seamless integration between Hybris and SAP ECC, CRM, 3PL systems
  • Prioritization of data flows
  • Enabling the traceability

Industry

  • FMCG

Implementation Highlights

  • Achieved the integration through SAP PO
  • Enabled the Rest service integration for all 3PL systems
  • Used File exchange approach for high volume data
  • For SAP ECC & CRM used as much as possible lDoc based integration options
  • Enabled the queue prioritization for ensuring better performance for highly used interfaces
  • Enabled alert mechanism for sensitive interface

Engagement Model

  • Fixed Billing Model

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