Current capabilities of AI include examples such as personal assistants (Siri, Alexa, Google Home), smart cars (Tesla), behavioral adaptation to improve the emotional intelligence of customer support representatives, using machine learning and predictive algorithms to improve the customer’s experience, transactional AI like that of Amazon, personalized content recommendations (Netflix), voice control, and learning thermostats.
Future capabilities of AI might probably include fully autonomous cars, precision farming, future air traffic controllers, future classrooms with ambient informatics, urban systems, smart cities and so on.
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