Company
Alex C Fergusson LLC
(AFCO)
Industry
Service Process Management
Region
United States
Technologies
PHP
Requirement
An administrative web application that helps AFCO in the creation and administration of different user roles and in the management of work orders. We also modified their mobile application for field services staff.
Challenges
AFCO’s mobile application was working on an outdated technology which limited the flexibility of their field service representatives in tracking audit and compliance history. It also affected their overall productivity.
Results
Doubled the productivity of field agents with 42% increase in the efficiency and speed of audits and 50% reduction in project turn around duration. It became easy for AFCO to track compliance levels of audits.
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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US
Insurance
