Mobility Leverages Field Service Management in Real Estate

How Fingent helped Easa Saleh Al Gurg Group LLC to optimize their field management services by leveraging mobility and reducing manual processes

Company

Easa Saleh Al Gurg Group LLC (ESAG)

addressCreated with Sketch.

Industry

Real Estate

flagCreated with Sketch.

Region

Middle East

laptopCreated with Sketch.

Technologies

Sap Pm, Sap Mm, Sap Re-Fx

real estate software
note-bookCreated with Sketch.

Requirement

A mobile-based solution that will enable Al Gurg to receive and route customer complaints directly to their core ERP (SAP) system.

ideaCreated with Sketch.

Challenges

Manual procedures and paper-based forms limited their visibility into tracking service requests and optimizing field service activities.

resultCreated with Sketch.

Result

Three role-based mobile apps improved the Turn Around Time for customer complaints, reduced manual work, and increased profitability.

“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”

Download Case Study





    Subscribe to Fingent's emails and newsletters

    best mobile application software

    Let’s work together to solve your business challenge

    ×
    Grow Your Business With Technology