Company
Legal Aid Services of Oklahoma, Inc. (LASO)
Region
Oklahoma, US
Industry
Law/Nonprofits
Technologies
Angular | Apache, | PHP, | Javascript | Python | MySQL
Requirement
LASO is a state-wide non-profit law firm focusing on providing legal assistance with civil (non-criminal) cases to low-income individuals of the state. They wanted a platform to widen their reach and streamline their operations.
Challenges
With the growing need for civil legal aid, LASO was finding it difficult to serve more number of clients with their legacy methods of interviewing and sharing information. A technology solution seemed obvious, but it had to meet budget requirements.
Results
Fingent was able to create a web-based triage system, named the OkLegalConnect, that facilitated easy interviewing and enabled streamlined operations.
“ Off-the-shelf products in the market couldn’t accommodate our multi-party customer relations model “.
Fingent’s bespoke CRM application, tailored to our needs, streamlines processes for both our builders and suppliers. They even suggested ideas to maximize efficiency “.
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